At R & R Frontline Security Services we understand the importance of balancing essential security requirements with the highest levels of customer care and staff protection. All our security staff are trained to a professional level and are able to provide a secure and friendly shopping environment for your visitors and customers.
In this modern age the Police services are fully stretched, especially at peak times and may not be able to attend your premises in the event of a crime taking place.
Our security officers are always on hand and fully equipped to deal with any potential problem thereby increasing visible and covert security for your retail interests, staff and customers.
All our customers are supported by a dedicated team of staff who have considerable experience of the retail industry for covert or highly visible security staff.
Theft prevention
Polite and courteous to shoppers at all times
Able to perform civil arrest procedures and liaise with local police
Crowd control
Conversant with basic first aid skills and fire safety
We understand that customer care must be at the forefront of our training programmes and in this respect we ensure that our staff are fully capable of dealing with shop theft and vandalism through to the sensitive handling of lost children, customer illnesses and abusive and threatening behaviour. All our staff conduct themselves in a professional manner and are both courteous and efficient at all times, all the attributes that shoppers demand and expect for the safe and enjoyable shopping experience at your premises.
